This year’s festival, which opens on 10 March, will be the second since Guy Lavender took over as Cheltenham’s chief executive at the start of 2025, but the first at which it should be possible to assess the effect of a range of initiatives to improve the customer experience that have been introduced over the last 15 months.
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"Instead of dismantling everything, we can actually reuse the facilities, the skills, the competencies we have."
Kate Hudson, Song Sung Blue